From the North to the South, Vietnam owns many incredible attractions which makes the fame of this country. Even you have researched carefully about the country, the knowledge of local or the guide of local experts is more valuable and it makes you easier to discover all around Vietnam.
That is the reason why you need a travel agency in Vietnam for help. However, the existence of cheating in the hospitality industry has made Vietnam become less charming in tourists eyes. Travel agencies in Vietnam also suffer some bad reputation:
Copycat Vietnam travel companies
Opaque pricing schemes
The honest Vietnam travel agencies do exist in this country and seem to be out-priced by the fraudulent agency in the hospitality industry. Thus, whether you are going to book a package to Ha Long Bay or to Ho Chi Minh City, there are a lot of things about the tours to carefully consider before you actually make the payment.
At least, you do know who deserve to receive your money when you decide to give it through the windows (or through any kind of online payment you chose) after this article. In this article, there are 2 main parts which will be provided:
I. List of Travel Agency you can trust
II. Tips to choose the good one
There are a lot of things about the travel agency to carefully consider before you actually make the payment
AZ Local Trip
Situated among many agencies in Hanoi (also in Vietnam), AZ Local Trip stand on a great service by being enthusiastic assistant helping you plan itinerary for free and offers the most stable and quality-trusted services.
Making sure you have a safety, emotional trip and collect one-and-only experiences from each (the best) view of Vietnamese life is AZ Local Trip’s aim. As a third party in the chain, AZ Local Trip definitely faces the doubt of tourists. With the published information and committed service, AZ stands here serving you.
Travelers from Malaysia Review for Halong Bay Private Cruise by AZlocaltrip
Do you want to have a trip like this?
Hanoi Free Local Tours is a non-profit organization providing travelers with many free tours in Hanoi, and Free Itinerary planning for your travel in Hanoi by travel experts living in Hanoi for years. This organization is very famous, and also on CNN and Channel 8 Singapore.
Hanoi Free Local Tour Guides Taking Travelers around Hanoi for Free on CNN
And another Video on Channel 8 Singapore
Vega Travel Family-owned-and-operated Company offers valuable tours in North and throughout Vietnam. The tours provide excellent tour guides, drivers, and Ha Long Bay private boats. Vega Travel also financially supports kindergartens and schools in the remote area like Sapa and Bac Ha. Halong Bay travel and Sa Pa trekking are the features of Vega Travel.
Each travel agency has its own one-star rates so ensure that you avoid the problems from these reviews.
>>> See more: Hanoi Travel Agency
Ethnic Travel Off-the-beaten-track has an office in Sapa and their trips are usually across Northern Vietnam in small groups. The feature of Ethnic Travel is a low-impact tour by using public transport, homestays and other activities like cycling, hiking, cooking… Ethnic Travel also offers Bai Tu Long Bay tours. Based on their strength of Northern Travel, you should make the decision to book a tour from them if you are an audacious tourist.
Don’t forget to check all the review, it will help you have an overall view above the service of the agent.
Handspan Travel has appeared since 1997. They provide the tour around Indochina but their tours of Halong Bay, Cat Ba Island tours and other attractions in Northern Vietnam, plus mountain biking and trekking tours in a remote area like Moc Chau, Sapa, Ba Be National Park, the Treasure Junk, community-based tourism areas in Northern Vietnam and the only true Ha Long Bay sailing craft cruise.
Thus you can consider booking their tour if you desire to discover around Hanoi.
Free-Wheelin' Tours has motorbike tours, 4WD tours around the North of Vietnam, eight-day trip on Minsk bikes to Northeast areas. Also in the North, they provide mountain-biking trips and hiking expeditions. The agency also offers Marco Polo travel and kayaking trip in Halong Bay and Ba Be Lakes.
The tours of Free-Wheelin' Tours are definitely interesting and they will bring a wild feeling for you when sitting on a motorbike and exploring the North of Vietnam.
>>> May you want to visit Halong Bay. Check this out: Halong Bay Travel Agency
Mr. Linh's Adventure Tours
Mr. Linh's Adventure Tours is a professional and specialized in off-the-beaten-track and adventure travel in Vietnam's Northern remote areas. The Ba Be Lakes homestay tour is highly recommended.
Cuong’s Motorbike Adventure
Cuong’s Motorbike Adventure is highly recommended for travelers want motorbike tours around the north and look for the bright pink Minsk motorbike. Wild feelings, freedom, the most panoramic view are the salient points of Cuong’s Motorbike Adventure. Be curious and figure out the charm of Vietnam.
Along with Hanoi, Ho Chi Minh is rich in history and culture city
Again, AZ local trip is one of the top travel agency in Ho Chi Minh City or the south of Vietnam. Standing with the postcard in hand from North to South, AZ Local Trip always is in the road and give the postcard written inside that “Discover with you and enjoy with you. We are your partner, we are AZ”
Buffalo Tours - High-end travel agency
"Buffalo Tours provided airport and hotel transfers and guides throughout or recent Vietnam tour. Private cars and guides were present in Hanoi, Halong, Hue, Hoi An and Saigon to Can Tho. All the guides were polite, courteous and extremely knowledgeable, and spoke very good English. Always prompt at pick up points, and safe drivers. Highly recommended."
- Scarborough, the United Kingdom on TripAdvisor -
EXO Travel - Specialized in Indochina tours.
"We booked a trip through trail-finders who use this company for our own tour to Laos Vietnam and Cambodia. Could not fault them always there at airports. Always on time. Very caring and thoughtful guides with lots of knowledge. Helped you check in to hotels and airports and would not leave until you were happy. Well done very professional company."
- Milton Keynes, the United Kingdom on Tripadvisor -
Get Up And Go Vietnam is a professional tour company and travel agency. They provide Visa extension and renewal services, plus good quality day trips.
"Get Up And Go Vietnam organized for us a package tour of 18 days. We visited Hoa Lu Tam Coc, Pu Luong, Ha Long Bay, Phong Nha Ke Bang NP, Hue and Hoi An. The places were super nice, the people were so friendly and of course, the foods were so tasty.
We are so impressed with the professional approach of this company. We will come back to this diversity country & for sure we would love to let Get Up And Go Vietnam arranging our next trip. Highly recommend!!!"
- Reusel, The Netherlands on Tripadvisor -
Innoviet Online - Booking travel agency in a budget.
"This is exactly what discovering new places should be like! I felt like I spent the day with a local friend exploring! We didn’t see a single tourist the entire day. The home cooked lunch was incredibly special. It was a much needed escape from the city and an amazing way to discover more rural areas. I definitely felt like I got a chance to see real life in the Mekong Delta.
Our tour guide was chatty and spoke great English. He was amazing. My only regret was that I couldn’t do the 2-day tour! If you hate mass tourism and want to spend time with authentic people off the beaten path in an intimate group THIS IS THE TOUR FOR YOU! :-)"
- Phoenix, Arizona on Tripadvisor -
Kim Tran Travel - Day trips and overnight trips in Ho Chi Minh City and Mekong Delta.
"We travelled with our excellent guide, Hai, on a day trip to the Mekong Delta. It was a very full itinerary but we didn’t feel rushed and were given plenty of time at each stop. Hai was very entertaining and had obviously researched his facts on his country. The singalong on the ferry boat back to the bus was a highlight. A value for a money day trip."
- Mittagong, Australia on Tripadvisor -
Sinh Tourist - Well-known for budget tours.
"We knew about Sinhcafe through my friend’s introduction and We had a perfect trip to Hoi An - Da Nang and Ha Noi. I’m very pleased with their services - friendly and professional!"
- Johnny_stay on Tripadvisor -
Hue and Danang is absolutely destinations you should heading to
DMZ Travel bar offers budget boat trips along the Perfume River and also tours to Laos.
Mandarin Café provides great information, transportation, tour packages in Hue and nearby areas.
Sinh Tourist books tour buses, and buses from Vietnam to Laos.
VM Travel books transportation to Phong Nha and offers tours visiting the Phong Nha caves.
Other trustful travel agencies for your trip in the middle areas of Vietnam are Café on Thu Wheels and Stop & Go Café.
Take a tour to the top attractions all over the hidden beauty - Vietnam
For example, you should know the number of AZ Local Tour’s branches (formerly known as AZlocal) that organize reputable tour in Hanoi. The answer is one, but it’s fine if you think there is over a dozen of AZ Local Trip in Hoan Kiem District and in the Old Quarter.
The real AZ Local Trip offers excellent service with the local tour guide and excellent travel plans across Vietnam cities and province.
In order to ensure that you’re hiring the real travel agency, you should go to only to the address that is provided on their official website. Like AZ Local Trip site is here, not other!
Every hotel in Hanoi offers tour services, but should you book through them or not?
You probably end up paying more for tour service in Hanoi hotels compared to buying a tour at the agency because they tend to outsource these services to third-party travel agencies.
However, if you book a tour through the hotel, you will be picked up and dropped off right at the hotel’s lobby. A direct booking with the hotel would normally allow you to cancel and receive a full refund if you change your mind or see a better offer - this might not be possible with a 3rd party booking. Because it is the 3rd party booking, the price usually is higher (not so much).
If the price is about the same - book directly - you have more options (cancelling, rescheduling, getting a lower price if prices drop in the future, better upgrade potential, etc...) but it is usually more than the price of directly booking with a travel agency. That can end up saving you a lot of time in both ways. Time is money, saving time means saving money.
Booking directly with the travel agency to save both your time and money
Your tour guide purchased the train ticket from Hanoi to Hue himself, but he insisted on having a travel agency booked transportation and the cruise for Ha Long Bay trip. Please note that in order to fully control over your vacation in Vietnam, make sure to buy things directly despite the fact that the tour agency can do it better than you do. Remember that unless you find a trustful agency, buses, trains, and hotels are easily arranged on your own.
A can of beer on Ha Long Bay tourist boats may cost from 2 US$, and things will get worse if your trip has more unknown inclusion like this. Unless you have money to throw it through the window, you should ask about everything before you paid up.
Make sure you get everything in writing and agree to the terms before making payment. The dishonest travel agencies are usually uncertain and try to hide things from you, while the honest ones will give you their paper including clear terms for the tour without hesitation.
Actually, for more information about the price of common things sold retail, you should ask your hotel’s concierge or the pupil (if it is possible). The locals are well-known about the price and they can give you some available advice.
Always ask your travel agency about the inclusions and exclusions before you put in your money
In case you still have something in doubt (even if you already asked about it), calling to the travel agent’s number and ask them will make you less stressful about unclear things.
Keep contact with the manager of the agent to ensure that you have a plan B for the journey.
That's all you need to take note when it comes to choosing the best Vietnam Travel Agency. If you have any question, feel free to ask us!