Noi Bai Airport (IATA: HAN; ICAO: VVNB) or Hanoi Airport is the only one international airport in Hanoi, the capital city of Vietnam. It is the largest airport in Northern Vietnam and the second busiest airport in the country, right after Tan Son Nhat Airport in Ho Chi Minh City.
Located in Soc Son District, Noi Bai Airport is 45 kilometres north of the city center. It serves domestic and international flights, including Vietnam Airlines, Hong Kong Airlines, Malaysia Airlines, Thai Airways, and Cathay Pacific.
Terminal T1 is the Hanoi domestic airport (san bay quoc noi). Vietnam airlines brands such as Vietnam Airlines, Vietjet Airlines, and Jetstar are located in this area.
The building has 4 floors:
1st floor: Arrival domestic passenger
2nd floor: Departure domestic passenger with more than 100 check-in counters and 3 kiosk check-in counters:
Check-in counters from number 01 to 30 is in Hall A
- Use for passengers of Vietnamese Airlines and Vietjet Airlines (SGN – HAN route)
Check-in counters from number 31 to 60 is in Hall B
- Use for passengers of Vietnam Airlines
Check-in counters from number 101 to 138 is in Hall E
- Use for passengers of Vietjet Airlines (route to other cities), Hau Au, and Vasco.
3rd floor: Offices
4th floor: Restaurants and Cafes.
In case you need to use luggage wrapping service, there are 10 luggage wrapping machines available in 2nd floor, Public Halls A, B and E.
You can find mobile charging on the
1st floor - Public Halls A and E
2nd floor - Departures Lounge Halls A, B & E
If you have children and baby, there’s a children playground and Baby Care Room at the airside.
Location: Terminal 1, Airside, 2nd and 3rd Floors with 3 single and 11 twin pods.
Price: start at 130,000 VND/hour for a single room in Terminal 1
Each pod is 4 sq. meters and 3 meters high with amenities such as bed, wardrobe, bedding, WIFI, alarm clock, tv, work desk, privacy curtain, and travel guide. Snack and drink is included.
There are information counters on the 1st floor of the Public Hall, and another one on the connection bridge on the 2nd floor of hall A and E. They are reachable at (+844) 35 843 004.
Terminal T2 is the international terminal (san bay quoc te). Currently, there are 22 international airlines that operate out of Noi Bai international airport. Some of which include Vietnam Airlines, Pacific Airlines, Hong Kong Airlines, AirAsia, Thai Airways, Cathay Pacific, Lao Airlines, and Tiger Airways.
Terminal 2 also has 4 floors like the Terminal 1. It included the construction of main building and two wings. The Terminal 2 features 96 check-in counters, ten self-service kiosks, 17 boarding gates and 283 information display systems at all necessary positions, including public lobby, check-in counter, waiting room, boarding gate and baggage conveyer.
1st floor: Arrival international passenger
2nd floor: Immigration of arrival international passenger
3rd floor: Departure international passenger
4th floor: VIP, business lounge, and airlines representative office
Vietnam Airlines passengers check in at islands E/F, G/H
Other airlines passengers check in at islands A/B, C/D
NIA First and Business Class Lounge: Terminal 2, Airside, 4th floor. Showers are available. Lounge Access: 25$
NASCO First and Business Class Lounge: Terminal 2, Airside, 4th floor, East Wing. Lounge Access: 21$
Located on the 4th floor of T2, the VIP lounge is a comfortable zone for passengers to rest or work before boarding. During waiting time, treat yourself in a relaxing bright space with sweet scent of flowers and delicious Asian or European food. There is also a computer system with internet access and a separate smoking room in the lounge.
Location: Terminal 2, 2nd floor. Open 24 hours.
Price: 50.000 VND (3 hours) - 60.000 VND (3 - 12 hours) - 70.000 VND (12 - 24 hours) - 90.000 VND (per day/24 hours - 7 days) - 100.000 VND (per day/7 days - 30 days) - 110.000 VND (per day/30 days).
3 luggage wrapping machines are available on the 3rd floor, Public Hall.
For mobile charging, find the area at:
Terminal 2. 3rd floor, Information Counter
Terminal 2, Departure lounge, near Gates 21, 22, 23, 28, 31, 32, 33, 34, 35.
Your baby will no longer get bored at the airport since Hanoi Airport has a children’s playground in T2 terminal, near gate 33 of the departure lounge.
Amenities include a fun swing, slide, and seesaw! If you are looking for a clean and tidy place to change diapers for your kids, you can look for baby care room on the West Wing of 3rd flood at T2.
Location: Terminal 2, Airside, 2nd Floor (6 twin pods)
Price: start at 160,000 VND/hour for a twin room in Terminal 2.
There are 2 desks in the public hall on the 3rd and 1st floor. You can also contact them via a 24/7 hotline: (+844) 35 876 611.
>>> Check out Hanoi Itinerary by AZ Local Trip
Once you arrive at noi bai Airport, you must go through these steps:
Quarantine, immigration check, visa check
Make sure you get both a signed visa and a signed date stamp next to your visa in your passport. Many hotels, hostels, and Airbnbs check this stamp in case they have to report information to the police.
Before fly out Vietnam, you have to go through these steps:
Enter departure hall on the 3rd floor of T2 terminal
There are 4 check-in islands, 96 check-in counters, and 10 kiosk check-ins. For information about your airline check-in counters and islands.
Present air ticket and personal documents
Present boarding pass and personal documents at immigration check
Check boarding gate and board your flight
For domestic flight in Vietnam, go through this process:
Enter departure hall on 2nd floor of T1 terminal
Approach departure lounge and get ready to boar
International connecting flights:
Check-in counters are located on the 2nd floor.
Skip the immigration process
Go to the 3rd floor for security check for passengers and handheld luggage
Take the procedures for international arrival passenger
Domestic connecting flight:
Follow immigration procedures for international arrival passenger
Go to T1 terminal, using free shuttle bus
Check-in for domestic flight
Noi Bai Airport is also filled with food shops, cafe shops and restaurants. Here are some airport restaurants and where to find them:
3rd floor – West wing: Cafe and Fastfood, Lucky Café, and Skyboss Cafe & Fastfood
1st floor and 3rd floor: Burger King, Star Cafe, Chill, and BigBowl
3rd floor – East wing: Fastfood & Drink, Bamboo Cafe & Fastfood, Fresh Garden, and Coffee PB’s Boutique
3rd floor: Burger King, Star Cafe, Popeyes, and Two Tigers
1st, 3rd and 4th floor: Coffee-Fastfood
1st floor: Aero cafe
2nc floor, Hall E: Bamboo Cafe & Fastfood
2nd floor, Hall E: Cafe & Fastfood
2nd floor, Hall E: Food and Drink
2nd floor, Hall A and B: Fastfood
For currency exchange and ATMs, check out the list below:
T1 terminal: Public area
T2 terminals: Public area
There are 2 duty-free shops in Noi Bai Airport in both terminals. They are called NIA Duty Free.
You can expect to find clothing, beauty products, and perfumes from many luxurious brands such as Chanel, Dior, Blvgari, DKNY and more. Furthermore, you can also buy Cognac, Whisky, Vodka, Gin, Rum, Wine imported from Europe and America.
T2 Terminal, Arrival lounge (1st floor)
T2 Terminal, Departure lounge (3rd floor)
If you want to buy some Vietnamese souvenirs, there are shops in both terminals. Here, you can find fine art products, handcraft, textile products, and fashion products. However, note that the price of all these souvenirs are much higher than normal.
T2 Terminal, 3nd floor, 2 souvenir shops in Centre area (3nd floor)
T1 Terminal, 2nd floor, Departure lounge – Hall A and B
If you’re planning a trip in Hanoi, it’s better to have a Vietnamese Sim card. There might be some confusing since there’re many of the mobile networks in Vietnam.
The 3 most popular and prestige networks are Mobifone, Vinaphone and Viettel. It usually costs around 50,000 VND – 100,000 VND ($2.2 – $5 USD) for a SIM card with a prepaid credit of 50,000 – 200,000 VND available ($2.2 – $10 USD). You can find Sim Card in:
T1 terminal: 1st Floor, Public Hall – Zone A 218
T2 terminal: 1st Floor, Arrival Hall – Zone A1 and A2
Noi Bai Airport provide free wifi in both terminals. Look for the available network called “NoiBai Airport Free Wifi”. Open your web browser to the login page. Finally, fill in the form or click “Access” to connect to the wifi. The wi-fi system will occasionally reset. If this happens, just re-login.
Hanoi airport has free water service in each terminal. You can look for it here:
T1 terminal: 2nd floor, Departure lounges, Hall A, B, E
T2 terminal: 3rd floor, near gate 21, 25, 32, 35
Urgent and emergency medical care are available at any of the three First Aid Rooms. Express first aid service (visit conducted in under ten minutes) is available upon request.
T1 terminal, 1st floor - Arrivals Hall A
T2 terminal, 3rd floor - Departure lounge
T2 terminal, 1st floor - Arrivals Hall west.
The airport has two terminals: T1 (Domestic terminal) and T2 (International terminal). The distance between terminal T1 and T2 is about 850m. You can walk between the international and domestic terminals but if you’re feeling tired after the long flight, then just hop on a free shuttle bus.
Buses run from 6:00 AM to 1:00 AM and depart every 10 – 15 minutes.
T2 terminal: Arrival Hall (1st floor) – column 18 (West wing)
T1 terminal: Arrival Hall (1st floor) – Hall A
You need a Grab app on your phone to book a GrabCar.
However, remember you need to pay them the 2-way gate fare of 30.000VND ~ 1.5 USD. Choose a proper pick-up and drop-off point to avoid communication issues.
It’s not hard finding a taxi outside the airport. There will be a taxi lineup the moment you walk out of the airport. To avoid the scams, I list down some notable and reliable brands:
Taxi Mai Linh (phone no. 024 38 222 666): the remarkably green cab with its name “Mai Linh” on both sides.
Taxi Van Xuan (phone no. 024 38 535353): the grey cab with a blue and a red line along both sides. This one offers quite a low price compared to Mai Linh as the quality of the car is not as good as Mai Linh Taxi.
Taxi Airport (phone no. 024 3200 2566): the half white and half dark pink cab with its phone number on the front door.
The average price should be 250,000 – 300,000 VND ($11-14 USD). This includes airport gate fare. Do not pay more than this and if you are quoted a higher price, you are most likely being scammed.
You can book a private car from a travel agency to pick you up at the airport.. This is the safest and fastest way.
The price of a private car is around $16 - $18. With a group of 4 - 5 people and above then the price is $5/each person.
Book a Private Car Pick up from Noi Bai Airport.
86 Bus Line at Terminal 2. The approximate time of transportation is an hour, with a 30,000 VND ($1.4 USD) ticket fee and bilingual instruction. The earliest time you can catch the bus is 5:10 AM and the bus departs at 10:30 PM. One small drawback is that the bus contains only 25 seats, while its capacity is 80 people. Perhaps prepare yourself to stand during the 60-minute drive.
Airport bus shuttles: Several "minibus" lines travel from Noi Bai Airport to Hanoi city center.
Jetstar Pacific offers both drop-off at, and pick-up from, the Jetstar office at 206 Tran Quang Khai Street. The bus departs Noi Bai Airport shortly after the arrival of its flights – to score a seat, reserve and pay on the flight itself before boarding. Tickets cost VND 40,000 (about US$2) per way.
Vietnam Airlines offers both drop-off at, and pick-up from, the Vietnam Airlines office at 1 Quang Trung Street. Buses depart every 30-40 minutes from Terminal 1 arrivals. Tickets cost VND 40,000 (about US$2) per way, payable at the queue.
VietJet Air, Vietnam's own home-grown budget airline offers shuttle bus service between the airport's T1 and the city. Seats must be booked on the official VietJet website at least 24 hours before the flight.
Duc Hieu 2
Distance to the airport: 1.5 km
Address: Dien Xa, Quang Tien, Soc Son, Noi Bai, Hanoi
Price: From 297,000 VND – ($13.5 USD)
Family Transit Hotel
Distance to the airport: 4 km
Address: Dien Xa, Quang Tien, Noi Bai, Hanoi
Price: 220,000 VND/Dorm bed – ($10USD) – from 357,000 VND/Double-bed room ($16.20 USD)
Indochina Airport Hotel
Distance to the airport: 4 km
Address: 9 Cau Den St., Nga Tu Cao Toc, Hanoi
Price: From 308,000 VND/Double-bed room – ($14USD)